The prices are in euros and already include the shipping costs (which are usually between 3.60€-9€ by certified mail for jewels; and between 20€-35€ for the fused glass pieces and the sculptures). If you're going to buy more than one product, contact me so I can combine the shipping costs and send you the invoice with the correct amount.
At this moment I only accept paypal, so you can pay by paypal or by credit card through paypal. If you want to order a special product or comission, contact me for further details; orders usually take about two-three weeks for jewels and fused glass pieces and about three weeks for the sculptures to complete, except if they use very special or hard to find materials, which can make them take longer.
Jewels are shipped by certified mail, which can be tracked; the shipping time usually is about 7-15 days to Europe, to United States it might take longer since they have increased the security and the inspections they do to arriviing packages. Due to their weight and extremely high shipping costs for the sculptures, they will be sent by international mail. If you want them to be sent certified, contact me to adjust the shipping costs, which would be around 20€ more.
If after three weeks you haven't received your order or there has been some damage during the shipping, contact me and I will do my best effort to solve it.
By law you have a 15 days period to return the items if you are not satisfied with them, as long as they are returned unused and in perfect condition, and that you send them back by a method that guarantees that we will receive them. Once received and checked to make sure they are in perfect condition, the amount of your purchase will be refunded by Paypal.